Who we are
Welcome to Soum Beauty (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and book services online.
2. Information We Collect
We collect information in the following ways:
A. Information You Provide
You may provide personal information when you:
- Book an appointment
- Fill out a contact form
- Leave a comment
- Subscribe to updates or promotions
- Create an account (if enabled)
This information may include:
- Full name
- Email address
- Phone number
- Appointment details
- Payment details (processed securely by third-party providers)
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of visit
This helps us improve website performance and security.
3. Appointment Booking
If you schedule an appointment through our online booking system:
- We collect your contact information for scheduling and communication.
- We may send confirmation emails or SMS reminders.
- Payment processing (if applicable) is handled by secure third-party providers. We do not store full credit card numbers on our servers.
4. Comments
When visitors leave comments:
- We collect the data shown in the comment form.
- We collect the visitor’s IP address and browser user agent string to help detect spam.
- Comments may be checked through an automated spam detection service.
- After approval, your comment and name may be visible publicly.
If you use Gravatar, an anonymized hash of your email may be provided to that service.
5. Media
If you upload images to the website, avoid including embedded location data (EXIF GPS). Visitors may be able to download and extract this information from images.
6. Cookies
Our website uses cookies to improve your experience.
Examples of Cookies Used:
- Saving your name and email when leaving comments
- Login session cookies (if accounts are enabled)
- Temporary cookies to check browser compatibility
- Booking-related session cookies
You can disable cookies in your browser settings, though some features may not work properly.
7. Embedded Content
Pages on this site may include embedded content (e.g., YouTube videos, Instagram posts, maps).
Embedded content behaves the same way as if you visited the external website directly. These third-party websites may collect data about you and use cookies.
8. Who We Share Your Data With
We may share your information with:
- Booking software providers
- Payment processors
- Website hosting provider
- Spam detection services
If you request a password reset, your IP address may be included in the reset email.
We do not sell or rent your personal information.
9. How Long We Retain Your Data
- Comments and their metadata may be retained indefinitely.
- User account information (if applicable) is stored until deleted.
- Booking records may be retained for business and tax purposes.
10. Your Rights
You may request:
- A copy of your personal data
- Correction of inaccurate data
- Deletion of your personal data (where legally permitted)
To make a request, contact us at:
[Insert Contact Email]
11. Data Security
We use reasonable security measures including:
- SSL encryption
- Secure hosting
- Limited administrative access
However, no internet transmission is 100% secure.
12. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
14. Contact Us
If you have questions about this Privacy Policy, please contact: